Courtesy Cheverolet (Phoenix) Complaint - Marketing Material - Advertised Gift

Review by Perturbed on 2007-09-08
PHOENIX, ARIZONA -- I received a marketing advertisement and allowed my daughter to scratch it to win the advertised prize ($5000 in gas) - which she reasonable thought she had done after scratching the pattern stated a winner. We went to your dealership to turn it in and were informed that we did not win what the advertisement stated. False advertising is criminal. Courtesy Chevrolet is NOT an honest broker. My daughter is heart broken and unfortunately has now been introduces to the concept of entities 'not having to be entities of their word' 'honest brokers' 'that one can have such a lack in integrity and get away with it' It is truly shameful that children in society today must learn such lessons in life - so early.

After leaving the dealership my daughter was so upset I turned around to personally again let those we spoke with know that this was a very negative interaction for my daughter and requested the advertisement back as proof - I was not given the advertisement back.

Courtesy Chevrolet should by ashamed of itself.
Comments:5 Replies - Latest reply on 2007-09-09
Posted by MRM on 2007-09-08:
The dealership intentionally wanted someone to win the prize to lure them into their dealership. Then they took away the scratch ticket to hide the evidence. If I had won a very large prize, I would made a copy as proof. Very sneaky tactic indeed.
Posted by Timboss on 2007-09-09:
I get these types of ads frequently. If you had read all the fine print you would have noticed so many stipulations that it is almost impossible to get the prize. Car dealers are basically to make as much money by deception as they can that they're not going to give away $5000, it is just another depeption. If you are really steamed about this, run a classified ad in your local paper asking how many other people 'won' the same prize.
Posted by Anonymous on 2007-09-09:
I agree this sucks but the bright side is that your daughter learned a lesson that a lot of people never learn till its to late.
Posted by sarahnkrystal on 2007-09-09:
A lot of these ads say ...with purchase of car and so and so in very fine print at the bottom of the page.
Posted by lepearso on 2007-09-09:
I know of several dealerships who use these tactics. I also know several individuals who fell for it. Trust me, these folks lost some potential customers and also bought themselves some very bad publicity. They pay for it in the long run.

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