Underhill's Fine Wood Furniture Complaint - Poor quality table and bad customer service
KIRKLAND, WASHINGTON -- My wife and I bought a beautiful dining room table that we thought we'd keep in the family for generations. It was gorgeous, it was unusual and it was perfect for us.
Within a year, however, the table started peeling and cracking at the knotholes. When we called the store to see how we could get it repaired, we were told that it was no longer under warranty, so there was nothing they would do about it. The store manager was belligerent and unhelpful.
We now realize that our once-prized table, now a shabby looking piece of furniture, will probably not last more than a couple years more.