Alaska Airlines Complaint - Alaska Airlines
Resolution Update on 02/03/2009:
Yes we did finally get a refund, but it was a ton of work to get there.
SANTA ANA JOHN WAYNE AIRPORT, CALIFORNIA -- Had a terrible experience! My husband was not allowed to board the plane without purchasing a second ticket for $1100.86! Even though the first ticket was fully paid, and I showed the counter personnel the receipt marked paid. Then they lost my parents luggage.
Now I cannot get a refund, I have been trying for 5 weeks. Flying with Alaska was a expensive mistake and a endless hassle.