Qwest Complaint - Bad customer service
LAKEWOOD, COLORADO -- Qwest is the worst. I had phone service with them and then it stopped working, they wouldn't fix it without charging me $85 even though it was a problem in their lines not my home. When I decided to cancel the phone service, after only 4 months 3 of which the service didn't work, they said I was under contract and had to pay $200 to cancel because it was a 2 year contract, even though the service only worked for 1 month! Since when does the home phone line work like a cell phone with contracts you never even know you agreed to. I told them to cancel me and send me to collections, unfortunately I love my credit rating and ended up paying them the $200. I feel dirty and ripped off.
Clearly this company does not care about customer service and I will bad mouth them to everyone I ever know!