Babys R Us Complaint - Ripped Off - Rainforest Highchair With Stoller

Review by Dr.Dave on 2007-09-11
MADISON, TENNESSEE -- My wife bought online a Rainforest Hightchair to be shipped to my son and family in Hampton, VA. When it was delivered the stroller was not included. My wife called your 800# and was told " To bad ,You didn't check a box that told us to send it. Neither my wife or I saw the fore mentioned box. Then we were told the only way to get the stroller was to make another $75+ order and check the box. I was then transferred to a supervision who said the same thing. I told the girl that I won't be buying anything from you again, which got a response of " Well a lot of people will". I have been a customer of yours since you went into business.

NO MORE. I will inform anyone I come in contact with about your poor and greedy practices. Good luck in the future with your Chinese toys............

Dr.David Burns
Comments:4 Replies - Latest reply on 2007-09-12
Posted by Anonymous on 2007-09-11:
Looked at the web page and a stroller is included with a purchase over $75. There isn't a box, but right below the chair description there is a link which you have to click open to get the details on the free stroller. The catch is you have to add the stroller to your cart. At that point the stroller is free.
Posted by jktshff1 on 2007-09-11:
pb good point.....ya gotta read allllllll the fine print
Posted by Anonymous on 2007-09-11:
Dr.Dave: The comment from PassingBy is correct.
Good information.
I voted your review 'Very Helpful'.
Posted by CrazyRedHead on 2007-09-12:
So, where is the ripoff??

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