Fox Rent A Car Complaint - Agreed Contract Not Honored By Fox
SFO AIRPORT, CALIFORNIA -- A reservation made by our guests from Switzerland resulted in last minute (at airport) switch due to an outrageous change in rate. Fox Rent A Car at SFO had quoted $531 for a 20 day contract on a medium size auto, however on arrival at kiosk, the charge became $1,492. The foreign speaking agent explained that insurance would be $48/day which figures at about $14,000 per year. This is obviously why they quote low rates.
I will never use FOX and advise all to steer clear of this rip-off company. Our guests then signed a contract with Enterprise and were very pleased with service, car and staff.