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Unified Services Complaint - SCAM! SCAM! SCAM! - high speed internet

Review by alanhagg on 2007-09-13
This company has multiple complaints on other forums. They call and get your bank info, then hit you with an automatic withdrawal that is way beyond what you expected. DO NOT give them bank info! Also, if you get a package from them in the mail, you will have to make THREE phone calls to stop the services that they have already initiated. Those numbers are as follows:
866-585-1723 for CallUSA
866-585-1725 for high speed internet
866-585-1727 for Thermoboost

In the package is a flier for a $1000.00 shopping spree. Figure the odds of that...

There is also a flier for "Cashsaver.net", which DOES appear to be a legit company in California, but I read that there have been unexplained trip cancellations, so I would watch out for them too.
Comments:4 Replies - Latest reply on 2007-09-25
Posted by Anonymous on 2007-09-13:
Good info. I vote very helpful.
Posted by Anonymous on 2007-09-13:
Bear, http://www.my3cents.com/showTopic.cgi?id=5724&type=Z
Posted by Anonymous on 2007-09-13:
funny...
Posted by unified services on 2007-09-25:
Alanhagg,

We found your complaint against our company posted on www.my3cents.com.

Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, Internet and a weight loss supplement, which are also available to our customers.

Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.

The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.

Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.

Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged. The only reason why a customer would be debited is because they failed to cancel in the allotted trial time period

Our company prides itself in our excellent customer service. Our customer service center is open from 9:00 am to 5:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.

If you have been debited and are seeking a refund, please contact me directly. If you have further questions or concerns feel free to e-mail me or contact customer service.

Sincerely,

Quality Control
Unified Services
Customer Service (866) 904-7796
disputes@unifiedservicesonline.com

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