Capital Kia Complaint - Like a bunch of frickin vultures

Review by Velveeta on 2007-09-13
AUSTIN, TEXAS -- I went to Capitol Kia yesterday after seeing a 2004 Trailblazer listed on their site for $3k, the only vehicle I was really interested in... Before we even got close to a parking space, we had a salesman waving us into one, who proceeded to usher us inside and went to get the internet sales woman I'd talked to on the phone earlier about that vehicle... I had to take my son to the bathroom, and while I was in there, my girlfriend told me that woman had told our salesman that the vehicle we were interested in was sold that morning (a fact she neglected to mention when I called her about it in the afternoon)... This didn't phase him... Without letting me know this, he walks me out to a 2007 model and starts praising it, and when I ask if this is the one from the internet (before he mentioned the year), he said no that one sold this morning, but this is an '07 and I can cut you a "smokin deal" on it... I told him I was only interested in that one because it was an SUV and it was cheap with low mileage on it... So he starts showing me some other SUV's, all in the 16k price range, my girlfriend tells him he must have missed (ignored) the point that we were looking for something cheap... So he takes us to their base model Spectra, no A/C, no power anything, priced at a reasonable $7900... but he can cut me a smoking deal on it... I say no dice, he takes me to another car that's "more in my price range" but is sold, and we finally decide to just leave...

He says wait, let me call one of our other locations and see if they have anything more in line with what you're looking for... We tell him they're on our way home and we can just stop by them on our own... He says "wait let me just make one phone call real quick!" and runs inside... By the time we walk around to the front of the place where we're parked, he's out there waiting for us with his "floor manager" (who knows how many of these guys they have in addition to their army of salesmen)...

He talks me into looking at 1 more car in the very back corner of the lot, so I walk out, it's a 2001 Galant w/ 70k miles on it... By the time I'm making my way back to the front, the floor manager meets me and says he was able to "work the price down" to about $4200 plus tax... I say that might work, intending to leave anyway, and they go to move the car up to the front so I can test drive it... I head for the car, but stop in to tell the internet sales lady I don't know where those 2 guys disappeared to but I'm gonna go look around at other places, tell them I said bye... Her response: Oh, well I'm sure he'd like to say goodbye to you himself... of course he would...

I wait for about 30 seconds, then just walk to the car and get in... Before we can back out 2 feet, another "floor manager" comes running out of the building waving his arms for us to stop, and stands by my window... When I roll down the window he tries more strong arm tactics, asking what I'm looking for, what price range, what kinds of payments I'm looking to make, they're sure they can find something I like, and I finally tell him we're just gonna go look at other places... He says well I'm telling you right now we can beat any deal out there... So I tell him well then let me go out and get some deals for you to beat... Finally they let us go, but damn, those salespeople are like a bunch of frickin vultures...

Oh, and by the way, the 2001 Galant that they "worked down" to $4200 for me? I found it listed on Austin's Craigslist a little while ago, listed as of a week prior to my visit, at $3995... What a bunch of humanitarians, working the price down to more than that for me...
Comments:4 Replies - Latest reply on 2007-09-13
Posted by Hugh_Jorgen on 2007-09-13:
You just got a valuable lesson for free. Whether they are over the top like this bunch, or more subdued, they are all operating from the same play book. No matter how nice they are or how interested they seem to be, they are all out to make as much money as possible from you. Good luck with your shopping!
Posted by Anonymous on 2007-09-13:
Boy, did you make the right decision to walk. What a miserable place to buy a car. Thanks for the post.
Posted by MRM on 2007-09-13:
Very hilarious post indeed! I will not have a problem with several salesman coming at me when I plan to purchase 2008 Jeep Liberty this coming December! If they want my business, the price better be right.
Posted by ThinLazyAmerican on 2007-09-13:
I have animal crackers for your child and a nice cold soda for your wife, but just for you buddy, I can cut you a great deal on this car because you are a hard working family man.

Sign right here buddy......................

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.