Hutch Informative - Hutch pre-paid cards service

Review by SunilJangle on 2007-09-14
MUMBAI, MASSACHUSETTS -- Hutch pre-paid cards are generally popular. The schemes look attractive and competitive. I personally had always preferred Hutch over others. Only recently I realized that there are many better services and options. The loyalty has served no good for me.

Some of the Hutch practices in the pre-paid card service are unfair business practices. Below is only an example.

My pre-paid minutes were erased and validity period was shortened.I purchased Rs. 500 recharge voucher of validity of one month and loaded that on a prepaid card. After 6 weeks, without any usage the minutes are erased.

Following are the unfair practices of Hutch.

1. Hutch is making money in the business by erasing the minutes within 2 weeks of expiry. Many other pre-paid vendors provide 3 to 6 months period to recharge without erasing the balance minutes.

2. There was no intimation that the minutes would be erased. The SMS only informed that validity would expire and I should recharge.

3. Until the documentary proof of residence was provided and accepted. I could not make any calls. The recharge should have been denied on deactivated card or the validity period should not have been reduced when the card was made deactive by Hutch.

In summary, it is not necessary that all schemes of Hutch are beneficial, consumer facing or fair in every moral sense. Hutch is also in money making business and it has matured in this business to extract money from well educated well informed individuals. It is best to evaluate each scheme for its value and usefulness.

Sunil Jangle
4-C 706 Powai Vihar
Powai Andheri(E)
Mumbai 400076
Comments:1 Replies - Latest reply on 2007-09-14
Posted by MRM on 2007-09-14:
I would suggest that you remove your personal information at the end of the letter to prevent identity thefts... TOO LATE!!! When will people ever learn?

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