Le Quinta Inn(s) The Company Locations Complaint - My L A S T stay at Le Quinta
We arrived late, my client speaks and travels to almost 175 cities a year staying at a lot of properties, I travel frequently as well.
The Property build itself as a wi fi ready and operable with phones working as well.
I am Sr. Management- With a booking and events services agency in Chattanooga, TN.
The WI-FI was down the land line phone in the room did not work, we were later moved to another hotel room the WI-FI still did not work- the room was under construction and not finished and the management were non existent. The bread was molded and the coffee cold at 8am. I called the 800 number opened a file of complaint about the room let the bread coffee thing slide- they never followed up. It ranks as one of the worst stays ever. I will sign an affidavit and I have another witness as to the pathetic conditions. Had it not been so late we would have went to another hotel.
Our complaint number that was never responded too was 116 4528 it is in my name Aleq Boyle ( you may find me via Google/MSN search engines. NEVER STAY AT A LE QUAGMIRED INTA CRAPOLA- This is for any La Quinta as it was a corporate Property.
I followed the companies own policies regarding there failings. I was told I would be contacted by a management person this never did come to flurition: I called the main number again several days after the time line the company set,(That some one would respond to my horrid treatment, no one ever called- I was treated rudely and as if My business did not mater by a low class woman who Identified herself only as Adrian. A Ms. Jackie Burke is listed as a VP for Guest relations- I did attempt to reach her and never was able to speak to a "PERSON" I left a message she will know it is me. Adrian was the last final straw I attempted to work within the system and they do not give a rats ass. (I may have insulted rats by making the association forgive me rodents everywhere) I wish I had had a camera and a recorder.