Comcast Corporation Informative - Don't do it! - Phone, TV and Internet Service
OAKLAND, CALIFORNIA -- After seeing all the advertising Comcast does about phone, TV and Internet service in an all in one package you'd think they know what they're doing and have this process down to a science. They don't! We have had 6 visits now in a span of two months from 6 different "installers" each inept in their own unique ways and they still don't have things set up properly.
If you have a decent system in place now and are thinking of switching, I wouldn't unless you're willing to give up multiple weekends etc. waiting and hosting these knucklehead Comcast guys banging around your house for hours accomplishing nothing.
When they make an appointment with you here is what happens: they say someone will be out between say 3pm-5pm. So at 5pm a Comcast guy calls from the road an says he'll be there is 5 minutes. Comcast guys shows up at 5:15 and stays until 8pm getting nothing done. Ok that's 3pm-8:15 of my time.
They (Comcast) people just don't know what they're doing, bottom line.