Blockbuster Complaint - Blockbuster Always Out of Stock and Rude!
Complaint
Review by EileenBB11 on 2007-09-17
ALBANY, NEW YORK -- I don't have time to write a long review of this terrible establishment since I am supposed to be babysitting my nephew, but I feel compelled to share my horrible experience when I made the mistake of entering this business earlier this evening.
I arrived to rent a movie with my nephew for him to watch tonight and there were two that he really wanted to see: The Transformers and The Simpsons The Movie. I didn't have time to search the entire new release wall for two DVDs so I approached the front desk and asked him for either of the movies I listed above. The grumpy cashier no doubt making minimum wage told me "We don't have either of those in yet". I couldn't believe it because it seems like every time I go to Blockbuster they NEVER have the movie I'm looking for. I don't even know why I have a membership. After explaining how it would make sense to order more copies of popular movies so they would not keep running out and waiting for one to be returned in order to satisfy my needs, I scoffed and said "Great now I have to go disappoint my nephew" and turned away even though he looked like he was about to say something because I had heard enough and I was not about to end my call with my coworker.
In the end, we ended up renting some puppet movie called Force America which I hope my nephew is watching right now (or sleeping). I just couldn't let this injustice that Blockbuster keeps forcing me to endure stand. I doubt I will return to that place of business again.