Aarons Sales and leasing Complaint - Please READ! Aarons in Kingsland, GA

Review by AngelaH on 2007-09-17
KINGSLAND, GEORGIA -- We went into Aarons in Kingsland, GA bc we where looking into buying a new mattress and sectional. It was one of the worst mistakes EVER! We should have stayed at one of the many furniture stores we went to before in Kingsland, GA. Yet, we thought we would try this route. The person taking care of us was preoccupied by other sales. We looked around and told her we did not want anything in the used room! Yet, when the furniture arrived it was just that. The manager, MIKE, held the agreement in his hands and we did not look over it while he read. Anyway, the mattress has yellow and black stains all over it and it sits in our garage. The sectional came with sand and hair covering it. Needless to say I attempted to work things out with MIKE and he was rude, the second phone call he yelled at me! I just wanted what we came in to get, so I had to call the corporation Aarons to handle the situation. The delivery guy was extremely helpful, but other than that it was horrid. It is now week 2 and things are resolved.

Tomorrow we are to get our furniture we ordered. YET< WHO WOULD SELL OR DELIVER A MATTRESS WITH YELLOW AND BLACK STAINS, and a sectional WITH SAND AND HAIR ALL OVER IT just because the manager did not return their cleaner. They could have called and told us something instead of THAT! IT IS GROSS! I even have images of this unsanitary condition of the mattress. I cannot believe how I was treated when they gave us such! I was yelled at I did not them, I just could not understand nor believe how they handled their customers or business.

DO NOT GO THERE PLEASE!! Unless you want to go to corporate just do get what you want!
Comments:5 Replies - Latest reply on 2007-09-18
Posted by Anonymous on 2007-09-17:
Did you end up getting the used stuff?
AArons,isnt that a "rent to own" store?Big mistake,the markup is HUGE!
Posted by Skye on 2007-09-17:
Oh my god, that's so disgusting. Glad it all worked out for you. Let us know if the new delivery is what you ordered.
Posted by Anonymous on 2007-09-17:
Rent a truck and take it all back and put it on their doorstep. Make sure you get a picture of your return using a newspaper to prove the date.
Posted by spiderman2 on 2007-09-17:
Everyone, please stay away from the rent-to-own places, they are a rip off.
Posted by Anonymous on 2007-09-18:
Yellow and black stains, sand and hair ???
You let them deliver this junk ???
It is your own fault.

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