Juniper Bank Complaint - $39.00 late charge on $1.34 balance
TENNESSEE -- Customer since 2005! I paid off my credit card balance in 8/07. My statement arrived for 9/07, the card had accrued a interest charge of $1.34. I didn't open the statement till one day after the $1.34 was due, I assumed that I had a 0 balance and would not be making a payment at all and almost threw the envelope away. I called the company ( it took forever to get through) and the "very rude" lady said that she would not remove the charge of 39.00 ( which posted to the card that day) I said then I will close the account, she transferred me and after being on hold for way too long I spoke to a man and closed the account. He tried to get me to remain a customer with lower interest rates, etc.,
I declined and will now wait for my final pay off statement of $40.34. I have been a good customer and can't believe that they would charge someone $39.00 for being one day late on a $1.34 balance. To me, It's worth paying the fee to be rid of Juniper!