Midas Complaint - Exhaust system
NEW YORK -- I brought my 1999 Nissan Altima to Midas to change the exhaust because it makes noise. The manager was very nice and, after a checking by a technician, told me that the muffler and the pipes connected with it need to be replaced, also the engine oil needed to be changed. The total cost is $901.23. Because my friend told me Midas is honest, I felt the price was too high but the job may be necessary for my car, so I agreed. Two hours later, the manager called and told me that my car is ready and the price is about $200 less. I was very happy. When I picked up the car, the manager told me every thing necessary has been done and the car is ready for the winter. After I got the invoice I realized that the reason for the less charge was that they had calculated the cost based on Maxima but my car is Altima! The total cost is less but the muffler for my Altima is 75$ more than the one for Maxima!
In addition, the noise from the car becomes even worse! I went back the second day and asked the manager the reason for the noise, he said the noise is from the front part of the exhaust system on which nothing has been done! and he told me to replace that part, I need to pay additional 258.58$ !!
Is this the type of service Midas is supposed to give? Is the price for the Muffler for Nisson Altima correct (Part number: 230913, price: 269.41$)?