AT&T Wireless Complaint - Awful service disappointing brand name
BOCA RATON, FLORIDA -- I have been a loyal AT&T customer from long distance, to wireless, to credit cards etc. since almost the beginning of my "telephone life". My recent experiences with AT&T wireless has really been causing a lot of friction in my household with no signal,missed and dropped calls and delayed messages. I have really become disillusioned with my wireless service. The service has continued to disintegrate with each change in name. I am told the new AT&T is not the same company as the old AT&T and they have little interest in servicing my acct. I have been told the new AT&T wants to get rid of the old customers by killing the old cell towers forcing us to abandon our old plans and sign up for the new less economical plans.
There is no recognition of being loyal customers all these years. My kids are really getting a sad lesson in US business morals & practices