Speedee Oil Change Complaint - Bad Service - Oil Change/Fluid Check
ROCK HILL, SOUTH CAROLINA -- I went to this company to have my oil changed before my girlfriend and our kids went on a trip to Florida (630miles away). They changed my oil and checked all the fluids in my vehicle as normal. Well on her way to leave Florida to come back to Rock Hill, SC. the truck overheated while she was in a major intersection in the midst of traffic. I had the vehicle towed to the local dealership there, and they found that Speedee did not tighten the radiator cap all the way. This caused the truck to leak fluid slowly throughout the trip, until there was not enough fluid to run the truck. This caused me to have to pay out of pocket a sum of money to the dealership for labor. I contacted Speedee right then and told them what had happened, and they said they could not do anything over the phone. So two days later when we got back into town I took the paperwork to Speedee and they are still telling me that there is nothing they can do right now. Their mistake cost us an extra day in Florida due to the vehicle being at the shop. All I asked them for was to reimburse me the money spent at the dealership, nothing more. And they are making it into a big deal.
I do not recommend this business to anyone who just needs a simple oil change. This is ridiculous to have to deal with such POOR CUSTOMER SERVICE, over something that is the businesses fault