Alberic Ford Complaint - Bad and slow service
SAN JUAN -- I will just complain about my last problem with them.
This is the third time I bring my 2005 F=250 6.0 diesel engine for the same reason. Last Friday sept 14 I dropped my truck because it was completely unusable due to a problem with something in the injection system that causes the truck to stall even while driving.
Today, Sept. 20 I call because I need the truck for my business and their reply was that they have not checked it yet and cannot give me a delivery date until that happens. All this is happening even though I spoke with the service manager when I delivered my truck.
My truck is under warranty and they show no concern. When asked about a loaner they replied they can rent me one. It seems the only interest is money. I think Ford should monitor their dealers closer or change their slogan.
Quality is not #1 in Alberic Ford in Puerto Rico