Springair Complaint - Bad warranty on Springair Ovation
I bought a Springair Ovation King mattress set in Sept. of 2004. The bed sags on each side where my husband and I sleep. I made a claim and the response was that the sag was merely upholstery compression and to be expected in a quality mattress. I do not expect a quality mattress to be one I have to climb out of each morning. The representative stated that it was only a 1 1/2 inch sag. There was no way for him to know the depth of the sag from the pictures I sent him.
This bed is not quality and I would like statistics on how many of these complaints have been lodged.