Earthlink Informative - Avoid At All Costs - Worst Service Ever!!!
CHICAGO, ILLINOIS -- I can't even begin to outline all the time/headaches and trouble having this "service" has cost me.
"Customer service" often you are told to call back later - they have too much call volume.
So called online account info - haven't ever been given an Earthlink account and password - though they claim I have - and nobody seems to be able then to tell me what it is - so I'm stuck with calling the 800 number only to be told to call back later.
Billing problem has not been resolved though I have called, written a letter, emailed etc...
This months bill is abnormally high and I have no idea why and can't get a detailed report of costs - because I can't log onto my supposed Earthlink account (see complaint above) it's becoming kafkaesque.
Don't ever ever sign up.