Expedia.com Complaint - Expedia put a hold on bank funds when no transaction had taken place
EDINBURGH -- I have just tried to book 2 flights from Glasgow to Las Palmas on the 1st of
October returning on the 8th of October 2007, I was advised there were flights available, i then proceeded to book the flights but was advised after a few minutes "We are unable to complete your booking at this time, please try later".
I then decided to try another website, I found 2 flights available on
www.lastminute.com, when I went to book the flights my payment was declined,
I have enough funds in my account so I called my bank, They advised there was a hold on funds for £448.00, so i called
Expedia as I assumed the flights may have been booked. I spoke to a young lady who advised the flights were not booked and that the payment was put on hold from my account before confirmation that the flights were available.
I want to know how they can put a hold on funds when no transaction has taken
place, the young lady also advised it can take up to 7 days for the funds of
£448 to be released which means i now cannot book the flights with
I am absolutely disgusted with their business process, don't touch them with a barge pole.