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Phillips/Magnavox Complaint - Television Lemon

Review by catchabreak1 on 2007-09-22
CLINTONVILLE, WISCONSIN -- I purchased a LCD TV model:26MF/32MF231D in the late part of November 2006. I did not purchase the extended warranty because of the added cost. Within six months of owning the television it broke down. Everything pretty much has to be replaced and the only original component I will get back is the casing.
The service people tell me that the problem is manufacture defect.
Now magnavox want me to submit all receipts to them before they would consider covering the labor charge. I find that odd because they already have that information when I sent in the warranty card to them and I also received a offer to buy extended warranty service on the broke down TV to protect myself.
I have been getting no cooperation from Magnavox or the repair service J&J Electronics 2518 North Richmond Street, Appleton Wisconsin.

They have had the television for 7+ weeks. I do not think it is fair that I spent nearly one thousand dollars on a product that only worked for a few months and now I have to come up with a few hundred more just to get it working.

Never again will I buy a Phillips/Magnavox product or anything else from Phillips. They do not care about the consumer.

Lois
Clintonville Wisconsin
Comments:2 Replies - Latest reply on 2007-09-24
Posted by old fart on 2007-09-22:
This is why TV repair folks refer to these not by Magnavox, but by "Maggot box" sets.
Posted by mdh7341 on 2007-09-24:
Wait, what's this complaint about? They want to verify that it falls within the warranty period, so they requested a receipt. Instead of providing that so you don't have to pay for the service, you come on M3C and try to get sympathy? Oh, now I get it.

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