Window World Complaint - Awning Windows
ALBANY, NEW YORK -- We ordered two awning windows. We have had two other awning windows previously that I was able to clean from the inside so I did not think to check this out with them. Their windows cannot be cleaned from the inside and they are in a room over the garage! The owner was not kind when I complained that I wanted them removed. He would not give us any money - any refund, but he did offer a small 10% discount on replacement windows.
The 2 double hung windows put in are light as a feather and definitely not virgin vinyl. They are north windows and I am concerned about the winter blustery weather staying outside. Be careful about warrantys! Lifetime isn't good enough for these poor quality windows. Nothing about a refund is mentioned.
Nothing is mentioned about satisfaction either. Really sad mistake.