British Airways Complaint - Lost in Spain on its way to Morocco
I wish I knew about BA's terrible reputation before I booked my flight to Morocco, for, if I knew, I would have chosen any other airline. Just Google 'Lost Luggage British Airways' and you will see pages and pages of complaints and warnings unlike any other airline! It is shocking!
I am a frequent traveler, and this was the very first time I EVER flew British Airways, and the very first time I have EVER had my luggage lost.
When I tell anyone about my lost luggage, they all roll their eyes as soon as I mention BA! I feel so sorry for all the poor souls who have fallen victim to BA, and now that I have experienced it firsthand, I feel for all of us victims even more.
I chose BA because the flight times appeared better for both departure and arrival... Well, let's just say things did not go as smooth with the flight times and worse, my luggage never made it to Morocco, and still has not made it back to Vancouver.
Nothing can ever replace the inconvenience, frustration, time and various costs spent for travel and staying on hold when calling the baggage claim area, time traveling to and from a remote location in Eljadida to Casablanca Airport (especially after being misinformed a few times that the baggage had arrived), the wasted hope that the baggage would finally appear with all the needed medication, toiletries, gifts for my hosts...
Nothing can make up for what BA and its service areas have done to me on my trip. I just did my best to make the most of my trip despite the lost luggage...and, despite having been let down so much, I still have waning hope that the bag may mysteriously resurface...
I am now starting the process for the Claim Form as it has now been since August 30 that my luggage has been missing. The last I heard was that it was supposed to be on a flight from Malaga, Spain...Wish me luck, and if you have any advice, feel free to contact me!