Dick Scott Ford Informative - Dealer - Auto Repair
MEXIA, TEXAS -- We have a 2002 ford Thunderbird which is covered by a warranty and we are having mechanical difficulties at this time. we took it to DICK SCOTT FORD three times for repair. EACH TIME HAVING TO RETURN TO THE DEALERSHIP. When the owner noticed we were driving a new ford purchased elsewhere, he stopped us told us he did not need or want our business since we did not buy the other vehicle there and refused to work on the car.
My concern is FORD ASKED US TO HAVE FAITH IN THEIR DEALERSHIPS AND PURCHASE FORD PRODUCTS, WHEN MY WIFE IS IN THE FORD AND IT BREAKS DOWN DOES FORD DEALERS HAVE THE RIGHT TO REFUSE SERVICE ON A COVERED AUTO BECAUSE WE BOUGHT IT ELSEWHERE. WE ARE CONCERNED FOR FORD CUSTOMERS EVERYWHERE.