Countrywide Home Loans Complaint - Switching Home Owners Insurance
My husband and I have a mortgage through Countrywide. This company definitely has its issues and we are not too happy with them. BUT the other day I was looking over all our info to make sure it was all in order only to find out they without knowledge or consent switched out insurance company when we have been paying our premiums. They said it was because we didn't have enough coverage which is bull because I double checked with our agent. Thing is we get discounts through our carrier for different things like non-smokers credit and a credit because we use them for our car as well. Countrywide does this every year and every year our agent has to fix it. Last year it happened twice once saying we didn't have any coverage and another because we didn't have enough (again we did) I think they do this because if they pick an insurance for you they must get some referral bonus or something.
The companies they pick are also a lot more expensive by about $300-$400.