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Juniper Bank Complaint - This company sucks! - Credit Card

Credit Card - Complaint
Review by Dog Lady on 2007-09-25
HOUSTON, TEXAS -- This is the worst credit card I have ever had! I have excellent credit and many cards. On my first run-in with this company, they jumped my interest rate from about 14% to somewhere between 20 and 30% and I called to ask why and they refused to tell me. Later on, I transferred a large balance from another credit card to Juniper because of their promise of a 0% interest rate for one year, and they kept their word on that. However, once the 0% expired, they immediately raised my interest rate to over 32%, again with no explanation! I went from paying $32.00 in interest to paying about $250 per month interest! I called and politely asked them to lower my interest rate and explained that 32% is way higher than any other card was charging. The rude person just said that "nobody here is authorized to lower your rate" and that when the company determined that I was due to have a lower rate, I would have to wait for a letter.

I told them that 32% is outrageous and that I would just transfer the balance to a lower rate card, and that they may as well lower my interest and make some money off of me, they still refused, rudely, and with no explanation. After paying $500 in 2 months in interest, I paid them off and closed the account. I have never had trouble like this with any other credit card.

Don't fall for their scams.
Comments:
Posted by Too Good To Be True on 2007-09-25:
Dog Lady: Glad you paid it off and closed your account. These banks need to stop charging rediculous interest rates and consumers need to pay off and close their high interest accounts. Good information and i voted 'Very Helpful'.
Posted by GOGOE on 2007-10-08:
YOUR DEFINETLY WRITE THEY ARE THE WORST CREDIT CARD COMPANY I EVER DEALT WITH
Posted by naturebaby on 2007-11-09:
How did u cancel your card??
Posted by Hatecorporatefraud on 2008-01-18:
Beware Juniper's "alerts" which they send to their cardholders warning them of a change in credit score. Thye give you the horrifying information that your score has fallen by 250 points, or so, and they continue sending you these alerts citing a score that is FAR below the real one. They claim the score is from Trans Union-NOT TRUE! The score they display seems to be totally made up, and worse, they changed my interest rate to over 30% based on this false score. My repeated demands that they change the score to the Trans Union score-which is over 200 points HIGHER than Juniper's pretend credit score have been ignored. Their customer service staff speak in the weird android accent of the Philippines, and they will do nothing helpful.

Anybody making 30% on their IRA investments? No? Hmmm. Why not start a credit company in this age of legalized usury...

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