Comfort Inns, Suites & Hotels Complaint - Choice Hotel Comfort Suites - El Dorado, AR
EL DORADO, ARKANSAS -- We're frequent Choice Hotel clients and have seen both outstanding and sub-par. While staying in El Dorado, AR, we were completely dissatisfied with the cleanliness of the rooms. Our first room had a filthy bath and wet sheets!! After calling the front desk and moving rooms, we were again unsatisfied. The room, a non-smoking, smelled like an ashtray.
There were dead bugs in the corners, and the bath was again dirty - water spots all over, like it hadn't been cleaned in forever. The desk attendant was so helpful, but nothing could change the fact the rooms were inadequately cleaned!