Suntrust Complaint - Trying to close a checking account
ORLANDO, FLORIDA -- I no longer live in Florida, and Suntrust is not in my new state. So my choice for closing an account is to go to a Suntrust branch travel to a state that has Suntrust branches) or mail a letter with a $20.00 fee asking them to close my account ( I've already removed my money by writing myself a check and depositing in a new bank).
So basically I have to pay them for the privilege of closing my account. They can't do it over the phone, on line, via fax. What a rip off.