Home Instead Complaint - Home Instead Very Unprofessional

Review by xterra on 2007-09-25
CHARLOTTESVILLE, VIRGINIA -- Home instead is the most unprofessional service. We used them to assist with my father, minimal care needed, light house cleaning, cooking, grocery shopping. One of their employees stole $100 and items from the house, then was fired by Home Instead for another incident. Never any compensation for that. Finally got a reliable person and when that person decided to leave Home Instead, we decided not to risk another bad person and setup other arrangements. Home instead filed a false report with social services, knowing that my father is being well cared for, very able to live on his own with minimal assistance, we come to his home several times a week, have a first alert system for him, etc. It was total retaliation for not continuing to use their service because of not hiring quality employees.

Don't use Home Instead, find another service, advertise, but don't use them. Their employee turn over is high and you cannot trust them.

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