[X]
Write ReviewJump to 
1
Helpful
Votes
Votes
Rooms Today Furniture Complaint - Ethics - Furniture
Complaint
GRAND RAPIDS, MICHIGAN -- In July we purchased a bedroom suite from Rooms Today in Grand Rapids. We were told that the items were in stock and we could have delivery that weekend. We paid in cash. That weekend we ended up have to go out of town, so we rescheduled. Then we found out that the set that we paid cash for was sold to someone else, and we were back ordered for 2 1/2 months. Management of this company needs a lesson on ethical business practices.
p.s. If you think just Rooms Today is the only store that buys Chinese junk, just look at ALL of your products. We created this mess by demanding lower prices, that have to be outsourced. In the end we all pay a higher price because of unemployment, foreclosures, health insurance...
p.s. If you think just Rooms Today is the only store that buys Chinese junk, just look at ALL of your products. We created this mess by demanding lower prices, that have to be outsourced. In the end we all pay a higher price because of unemployment, foreclosures, health insurance...
Comments:
Posted by Too Good To Be True on 2007-09-26:
First mistake was paying in cash ! It will be hard to resolve this.
Posted by PassingBy on 2007-09-26:
Since you canceled the original order and then they had another customer I can't blame them for what they did. But I would not call it unethical. But you should be able to get a full refund because they haven't delivered to you yet.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!