Dillard's Complaint - Uncaring and refused to help customer
Resolution Update on 09/27/2007:
Loved all the nice comments. Of course I have enough sense to know that lunchtime is a busy time and I also failed to mention it wasn't the first time I called or that I work two jobs and don't have the time to go shopping at the malls or the fact that when I did call the employees were very rude. But anyways thanks for all your helpful responses. Have a great day!
PT. ARTHUR AND BEAUMONT, TEXAS -- Today I made two different phone calls to two different Dillard's Department Stores in my local area. Both were to the jewelry departments were I was told I could not be helped at this time. I even had the exact name of the item and the item number to give these employees. The stores were located at Central Mall in Port Arthur and Parkdale Mall in Beaumont, Texas. I called at noontime.
Very uncaring and unhelpful employees.