Continental Airlines Complaint - Damaged My Luggage - Air Travel
HOUSTON, TEXAS -- After traveling from Houston to Boston on business on Continental Airlines, my bag was delayed for 1 day. I was promised $25 for reimbursement to buy incidentals while my bag was delayed. When the bag arrived, it was damaged (broken zipper). I took it into the Continental claims office, where I was told they don\'t fix broken zippers (what good is a bag with a broken zipper? what do they fix?).
To add insult to injury, they also did not pay the $25 they promised me for incidentals.