All Tune and Lube Complaint - Over charged and changing prices

Review by mad boy on 2007-09-26
CLAYTON, NORTH CAROLINA -- All Tune and Lube on Highway 70 in Clayton NC is managed by dishonest people. These people clearly stated the work on my car was completly covered by the warranty we have on the car. Amaizingly, after we said for the to do the work, we got a call saying the warranty did not cover all the work and there was an additional $400 to $450 in charges. When asked what was not covered, the manager said the clutch plates were not covered. Mike also said he was charing us the same price e was being charged. We later found out the warranty company replaced the rear end with a new one and paid the MSRP to All Tune and Lube. We are very happy with the warranty company.

To our surprise, when we got to All Tune and Lube, the charge had increased to $650. The owner and refused to negotiate and said we we going to pay the money no matter what. They literaly held my car hostage. THe manager was bilidgerant and threatening. These guys use fraud to get more money from customers.
Comments:1 Replies - Latest reply on 2007-09-27
Posted by MRM on 2007-09-27:
Did anyone see Family Guy last Sunday? That episode was hilarious.

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