VOIP Informative - Poor service - VOIP telephone service
MEDIA, PENNSYLVANIA -- The provided service had major issues:
- The answering system practically did not work. Setting the system was very hard; we could not understand the automated voice instructions. The voice was broken up, garbling. Many calls were not transferred to the answering system.
- Many times the incoming calls were not connected. I made many test calls from my cell phone and they did not go through.
- Often time the quality of the connection was poor. It was hart to understand the person from the other side.
Also, they want to charge me $39.95 cancellation fee which was not mentioned to me at the time I placed the order. They are probably mentioned in the agreement, but agreements are many pages long.