Sheraton Complaint - Inexcusable Service
BOSTON, MASSACHUSETTS -- We were at the Boston Sheraton on Dalton street for a four day weekend. Hotel security blew a small situation into a large problem by calling the police, then calling again for re-enforcements, when no action of any kind was requested or needed. We were thrown out onto the street during an AARP convention. The only rooms in town were $510.00 per night. We ended up staying an hour and a half away from town in a very bad area. We were then charged on our credit card for leaving our reservation early!
Hotel management did nothing to help and turned a deft ear to our problem. I guess this ends any further trips to Boston.
More Reviews on Sheraton: