Rothrock Motors Complaint - Beware of Rothrock Used Vehicles
ALLENTOWN, PENNSYLVANIA -- I bought a 1999 Chevy Venture about three weeks ago. The first thing I told the salesman was that I wanted something for my kids. He showed me the Venture and told me I didn't need to look at anything else, that this was the van for me. Reliable and safe.
Turns out, the transmission was shot. And Rothrock refuses to repair the vehicle despite the fact that I've only had it for a few weeks because I bought it "as is".
So, in the end, I spent $7,000 for a van with a bad transmission. Second vehicle I bought there in two years time. I would never, ever, buy another vehicle from them.
I figured the company would value me as a customer just a little more considering the fact I've spent almost $14,000 with them over the past two years. I was surprised that they were content with letting me drive away in such a piece of garbage knowing what they did. I thought this company would have a little more integrity.