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PetFoodDirect.com Complaint - Shipped lesser product than they listed on Amazon

Review by dawnnut1 on 2007-09-28
Petfooddirect.com sells through Amazon. They have listed Yip Yap dog treats, and the product feature says it's the jumbo box with over 100 little bones and a travel tin. The model # they listed is also for this.

They sent me the tiny tins instead, which amounts to 588 less treats than ordered, and after much email, many of which were ignored, and even a fax of the Amazon page of theirs clearly listing the product features, they refuse to honor what's listed or refund my money.

Customer service is absolutely horrible.
Fraud, plain and simple.

I'm complaining with Amazon, BBB, State Attorney General and anyone else I can find.
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