FYE Informative - Inferior quality product and lousy customer service
Hello everyone. First of all; BEWARE OF FYE.COM.
Bought a new CD from their online store and when I got it, it had about a 3/4" long scratch across the surface of the CD and some weird looking smudges along the edge of the same side. I didn't bother to play it and I placed back into it's case. I have tried contacting these people about three times and I still have not gotten an RMA to be able to return the item and get a refund.
When you read their return policy they state that CD's can not be returned for refund if open.
How would you know if the CD was damaged if you didn't open up the packaging and take the CD out to look at it. My advise is don't buy from FYE and try CD Universe. A better quality product with no scratches or smudges, quick shipping, and selection of CD's and DVD's better then FYE.
DON'T GET BURNED, DON'T BUY FROM FYE.COM