Global Tel Link Complaint - Global Tel Link abuse of customers
DULUTH, GEORGIA -- My entire experience with Global Tel Link has been horrible. The "customer service" reps are rude, unprofessional and while I realize that my brother committed a crime and put himself in prison my family is decent and hardworking and we don't deserved to be punished by any phone company. Our lives are difficult enough without being treated as criminals ourselves and the treatment heaped on my whole family by these people should be a criminal offense! If you dare ask to speak to a supervisor they immediately hang up, so don't dare question the authority of these horrid people or they will make it virtually impossible for you to ever speak to your loved one over the phone again. I sent a payment on September 1, 2007 and it is now the 28th and they still haven't credited my account and calling them is no help at all...just demeaning.
Can't anyone do something about them?