Velvet Cloak Inn Complaint - Bad Service/Overcharged

Review by tawasbay on 2007-09-30
RALEIGH, NORTH CAROLINA -- This hotel promised me a weekly rate and all I got is the run around, the manager would not even face me at check out, he just hid.

I was staying there with my daughter who was just out of the hospital after 55 days and minus 1 leg and in a wheel chair, you would not expect to be ripped off in this situation, but I was.

This hotel had no service and no morals. It also had BED BUGS. Just a Rip off. Do not even think about staying here when you visit Raleigh, NC.

Thanks,
Debbie
Comments:2 Replies - Latest reply on 2010-06-19
Posted by Anonymous on 2007-09-30:
I googled the Velvet Cloak Inn and it looks to be a fairly nice place - there's also information about long term stays at the Velvet Cloak Villas, but no information on weekly rates for hotel guests. Sorry to hear you got the run around while you were there to take care of your recovering daughter - best wishes to her.
Posted by shayen on 2010-06-19:
It used to be a nice place. Trust me, when you drive by it now, it doesn't look very inviting. The only reason I can think of staying there is that it is very close to NCSU. So I could easily see maybe some students' relatives staying there when visiting them. There are way too many nice hotels in Raleigh for me to stay there.

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