AT&T Cingular Complaint - Customer service and bogus information

Review by JohnMac on 2007-09-30
GARLAND, TEXAS -- I just had the worst experience ever in a phone store at the Cingular store in Garland (George Bush and Jupiter). Never used to get this kind of stuff from Cingular before AT&T. Been with Cingular or predecessors for over 15 years but I am gone now. Moving to T-Mobile for better service and better prices. I spent almost an hour trying to get some minor changes done. This company store couldn't even do all of the changes and told me I would have to call ATT to get some of the minor changes (a line deleted from my service).

That took an inordinate amount of time as well.

Glad I am gone.

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