United Airlines Complaint - Lost Luggage
JERSEY CITY, NEW JERSEY -- The ticketing employee processed my 4th luggage to another passenger's name & gave & post the claim ticket to me. This just showed poor customer service not paying attention & finishing one transaction at a time. The employee while helping or assisting me, entertained another passenger & assisted her at the same time.
My husband already warned me that United Airlines is very notorious of missing bags. I don't believe @ 1st, but it was just proven 100%. I experienced the nightmare.
Apology is not acceptable.
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