Office Max Assurance Complaint - Office Max Assurance not honoring warranty
GADSDEN, ALABAMA -- I purchased a $1400 laptop computer with the Office Max Assurance "warranty": the warranty specifically states that I have coverage from "humidity damage" but not they are saying they do not cover humidity damage anymore, and anyway my damage is not from "humidity" but something was spilled on the computer (not-never happened). I would not purchase a pencil from Office Max and NEVER buy their warranty: I should have know because Compaq called me two days later and warned me not to buy that Office Max Assurance Warranty: they told me that Office Max would not honor the warranty and they were right. Lesson learned: run-run fast and far away from Office Max!!
I'm not sure that there is not a class action suit here: I was told by the office max warranty rep "well, you live in the "dark, dank, humid southeastern United States and we have stopped covering damage from humidity" even though on my brochure I have the sentence that "environment factors such as heat and humidity are covered."
I bet I'm not the only person this has happened to with Office Max "Warranty Assurance."
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