Fast Lane Oil Change Compliment - Excellent experience overall
TIGARD, OREGON -- On Saturday, Sept. 29th, I made my first visit to Fast Lane for a scheduled oil change. I usually dread having this service done to my car as the employees at other businesses I've used always try and get me to purchase other services like air filters or brake jobs. Also, being a woman, I often feel like they think they can take advantage of me because I don't know any better.
I left my car in line (there were three or four others in front of me) and went to the waiting room. Not only was the waiting room spacious and bright but there was a counter where you could buy pastries and gourmet coffees like mochas and espressos. They had current newspapers, a children's area and plenty of seating for their customers.
After only 20-30 minutes, my car was done and not once did anybody offer or pressure me to have anything done but the oil change. There was even a thank you note and a peppermint candy left on my dashboard.
Fast Lane Oil Change has a new loyal customer in me. I will be going there from now on whenever I reach that 3,000 mile mark.