Active Appliance Complaint - Poor Repair Job
VAN NUYS, CALIFORNIA -- I had a man from Active Appliance sent to my home by my Service Contract Company for a Miele Oven. The man had no idea how to pull the oven out. The problem was the light would not turn off unless you pushed gently on the door. By the time he left the light was on permanently and I could no longer use that oven, He denied he broke it more and said it just happened to break was he was jamming his thumb on the switch repeatedly. I refused to let them come back and repair it. I had a competent Miele certified repairman man come... it was like night and day. He was clean, prompt, knowledgeable and polite.
All attributes the Active Appliance man lacked... plus he the man from Active was dishonest and lied about damaging my oven.. Please Avoid!!!!