Hair Color Experts Complaint - Horrible (and expensive) experience- Pickerington, Ohio
COLUMBUS, OHIO -- I had received a coupon to save $20.00 on hair color and cut from Hair Color Experts in Pickerington, Ohio. Thinking I could save a few bucks and they are considered "experts", I made an appointment. The hairdresser decided to darken my hair and add some platinum highlights. When she dried my hair and I looked in the mirror, I had aged about 20 years. It was the worst color, not even an animal has that color hair. Well the stylist told me that their lighting was not very good and once I got home and looked in my mirror it would look better. Well, needless to say she was wrong. My 7 year old came home from school and said, "MOM, what happened to your hair, you look old!" I called the HCE and told them I needed to do something. They told me to wash it in Sunlight dish washing detergent to lighten it up. She also mentioned they weren't supposed to suggest that! Well the next morning, I called and said I needed something done, the Sunlight did not work.
YES, I tried it...I was desperate. They had me come in and another stylist tried to fix my hair. She said I'd never have left her chair looking like that. Well long story shorter... I went the following day, to my regular stylist at another shop and she fixed what the 2 girls at HCE could not.
They are not experts in hair color. I am trying to save anyone else from the headaches and expenses I incurred.