Home Depot Complaint - Don't Use Home Depot for Remodels
SCOTTSDALE, CALIFORNIA -- A couple years ago I had home depot do a kitchen remodel. Reface the cabinets and new countertops. I feel that they totally abused me. I was going through a depression at the time and they made everything worse. When the guy did the cabinets he moved my 1954 gas range - I had the house about 8 years with no problem with the range. After he moved it, the oven no longer worked. They had some guy from the store come out and check the pilot out and couldn't light it so that was it. They had their call me and tell me that I couldn't prove it worked before so too bad. DO YOU BELIEVE IT!!!! So I have gone ever since without an oven - just this past week or so I brought a new range and I am waiting for a guy to install it. But that's not all, the countertops were done by someone else badly. they measured wrong by the sink and the side next to the refrigerator is short. it doesn't go all the way to the edge but about a 1/4" short. It has a piece vertical on that side to keep water from splashing from the sink down the side of the fridge so it's hard to take a picture and I can't move the fridge (tight fit) to get a better picture. But physically you can see it and see the globs of glue too on top of that 1/4" of cabinet that isn't covered. Home Depot would not even send someone out to look at.
The guys that came and looked at the oven saw it and at the time told me in person that it was badly done, BUT according to home depot they said it was all fine. I will never use them again and I am trying to make sure I tell everyone I can about their bad customer surface and taking advantage of a single woman at the time.
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