Good Feet Complaint - Good Feet Arch Supports = Bad Feet - Arch Supports, Pre-formed

Posted by Too Good To Be True on 2007-10-04:

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Posted by moneybags on 2007-10-05:

Go see a good podiatrist about the PF pain. It really hurts and all the stretching couldn't help. My podiatrist gave me cortisone injections in my foot. It took 4 shots but the pain has been gone for 6 years now. I occassionally wear a heel cushion (from the drugstore or Wal Mart if I'm on my feet alot. Call a podiatrist or orthopedist who specializes in feet.

Posted by Dr. Larry on 2008-03-23:

As a podiatrist I advise my patients that there are plenty of great arch supports on the market for under $50. A good rule of thumb is not to spend more than $50 for any orthotic device unless you receive a comprehensive examination by an experience medical professional (certainly not a shoe salesperson)and have truly custom orthotics made. To make custom orthotics it is necessary to that a 3-dimensional mold of the foot, with the foot held in a specific position, be sent to a manufacturing lab. By all means, try some good prefabricated orthotics. Most people do not need custom devices. Just do not spend more than $50. If you still have pain, see a podiatrist.

Larry Huppin, DPM
www.FootAnkle.com

Posted by addvantage on 2008-09-19:

Mr. Purrelli c-ped
What a whiner 'nonickname' is!!! I bought the same Good Feet product he's whining about years ago & it has been the best thing I have ever done. The Good Feet Stores must have helped at least a million people since 1992. Explain that 'nonickname'. Hey, I guess you could not get any of the agencies to agree with you being that Good Feet is still in business of helping people. The 'no refund' policy was explained to you before you invested your money & that is because these are personal items. Hey, do doctors give refunds? I make custom orthotics in my own manufacturing lab that I sell to doctors yet I think the Good Feet products are great. My wife who also loves Good Feet orthotics is a foot doctor & she disagrees that you can get much of an arch support for under $50, maybe a little cushioning but that's about it. If 'nonickname' could have gotten beyond his whining & actually wore the Good Feet orthotic it would have change his life for the better.

Posted by momarlon on 2009-02-11:

I fell for the sales pitch hook, line and sinker. After taking them back for making my feet feel worse, I realized the key... they have so much carpet and padding in their salesrooms, a cinder block would feel good.

Posted by Teffers on 2009-03-30:

the good feet store is a slight of hand company. the supports they sell you work for some but not for most. Their personal are not trained as experts and the arch supports they sell are basically the exact same ones sold on tv for $19.99 same composition and same manufacturing plant. There is no returns and costs can run over $500. They do use carnival tricks when it comes to show how your balance is affected, and some big words to make you feel they know whats going on with your feet. Also footprint models to show how bad your feet are. In reality the salespeople are trained on key words and techniques to convince you they are professionally trained. Training take a few shifts to make sure you say certain phrases and models to get their point across. They also understand people will pay anything to aliviate pain. So the more costly the cure the more people think it will work.
Now I've talked to several people who have bought from the Goodfeet store and I would say 90% were not using them after 1year. I've talked to people who have bought the $19.99 pair and about 50% were still using them after one year.
Now again in some cases they do work ! But as a former client. I've switched to the $19.00 pair and have had better results for the different shoes I wear. soooo Cavet Emptor. Don't be fooled by Hocus Pocus cure all sales techniques. they might work for you they might not ... Remember NO Returns if they don't work for you !!! your out anywhere from 300 to 500 bucks. It's much cheaper to see a REAL Doctor or at least only 20 bucks for the As seen on TV kind.. remember same company makes them if you don't belive me compare them to each other . Ask what their policy is if they don't work for you ..! You'll be shocked you have no recourse if they don't, even if they cause you more pain.

Posted by jjtodd on 2009-08-11:

Not sure why you said all that. for myself and atleast 10 people I know we love our good feet arch supports they have changed our lives for the better.

Good Feet is great in my life and for many others. Maybe you have problems with every product you buy!

Posted by Ammasgirl on 2010-05-15:

Had Allsner inserts (German inventor) before patent ran out and Good Feet copied. Sept 09 moved a lot of boxes several flights up and down stairs. Potiatrist said I have retro calcaneal heel bursitis w/achilles tendonitis, calcaneal heel spur, and infra calcaneal heel bursitis w/plantar fasciitis - all left heel. Must stretch achilles and fascia, and use wedge shoes to relieve heel. Custom podiatrist inserts didn't
work. The black non-flex Good Feet in my wedge shoes are a miracle cure.

Posted by johnsola12 on 2010-09-29:

After wearing the good feet product for 1.5 months, I started having pains in my leg and back, turns out my L5 DISC herniated. Now, after 4 epidurals and 2 back surgeries, I went back to the store to explain my situation and because I knew of the no refund, I just wanted to trade them in for decent shoes. Nope, past my 60 days. Emmitt Smith, why are you endorsing this product and their unyeilding business rules? This will be a store we will not see in a couple of years, no doubt about it. LJohnson, Napa Ca.

Posted by 12345678 on 2012-04-17:

Hi, do you think you could mention what exactly you did that was making the physical problems worse for you? I'm wondering if this is really a "good feet" problem, or was it that the instructions weren't followed on how to wear them, etc...

Posted by Bob H on 2012-06-03:

I'm a logger (timber faller) and know of nothing tougher on the whole body. Good Feet supports were a waste of $320.00. Bought a pair of Nick's calked logging boots and I don't even want to take them off at end of day. For the price (any price), you can do much better than Good Feet.

Posted by Stevenet2444 on 2012-07-26:

I had myself purchased the full package ($500+) at the Spring hill store in Tn, which was owned by the same family as the MURFREESBORO store, the Spring hill store is now closed.
At that time I was having major problems working on my feet all day in a factory on hard floors.
In fact the inserts did help immensely. It was like night and day having no pain anymore. It was 10 yrs ago aprox.
That said...
Since then I no longer wear them, in fact the "as seen on TV" "walkfits" are imo the same product for about $20. Good feet is a major ripoff for the cost of the product you get.
I now use Spenco arch supports in two varieties and rotate them.
It WAS worth it for me at the time to get something to alleviate the pain, I wish I had tried something else besides the $500+ goodfeet option though. IMO Goodfeet = Walkfits Save $480 and try those instead even if you have to replace them every yr, it's still way cheaper for the same product, and your not paying for the goodfeet stores high overhead. If walkfits don't work for you then the goddfeet ones won't either and all your out is $20 instead of $500+.

Posted by ivan6381 on 2012-08-06:

Be aware there commissioned sales reps are trained to always sell the 3 step program because the company makes the most money off this program. Their representatives are monitored on how many 3, 2, and 1 step programs they sell. The company is also not interested in having the rep develop a relationship with the customer. The company only cares about the product and not the people. No refund on a product they spend 30 minutes with you on then try and hard close you.

Posted by AF1215 on 2012-12-09:

I had a similar experience. I had paid 200 for some suports for my kid and went back 2 months later because he said they are not working. No refunds. I had to spend 100 more on ones that are his size. They said his foot grew since last time. I told them he is wearing the same sneakers he wore last time 2 months ago. They said his arch grew not his length, now am I a idiot, I kknow a scam when I see one. They are in the business of scamming people with claims they can not back up

Posted by Carl Bradley on 2013-04-28:

These are virtually the same as the "walk fit" product---which have worked for me . . . . but I now wear an orthotic that I purchased at Big Lots for $5.00, at a tremendous savings---and it works the best of all of them. Beware of ANY company that will not offer you an ironclad refund guarantee on a pre-made orthotic.

Posted by techguy378 on 2013-04-29:

I've had a problem with severe overpronation for 10 years. I was practically tripping over my own feet. I also had pain in my lower legs and lower back because I was walking on the front of my feet. I tried nearly all of Nike's most expensive shoes that claimed to provide support. The Airmax 360, the Nike Shox shoes and even the Lunarglide 3 Even tried the Asics Kinsei 2. None of these shoes changed anything. I was still tripping over my own feet in many cases. Unfortunately most people that work at shoe stores don't know which shoes do what leaving me to figure it out on my own. Last year I saw an advertisement for a store called Arch Fitters that did custom inserts. For those who don't know, Archfitters is a medical facility. They have a podiatrist and a pedorthist at all locations. When I went there it was suggested I get the Brooks Beast shoes. For the first time in my life I was able to walk without tripping, but I still had no arch support. Archfitters said I didn't need a custom insert so they gave me an over the counter one. The total price for the Brooks shoes orthodics was $230. While it did reduce the pain in my legs and lower back the orthodic didn't eliminate it. I couldn't stand for long periods of time. The orthodic from Archfitters also sqeaked very loudly. I decided to check out Good Feet. I just bought the Step 1 Exerciser insert for $355, not the whole package. What a difference! It does definitely take some getting used to, but I have no pain whatsoever in my body. Some may think this is expensive, but many people have no health insurance whatsoever. The cost of custom orthodics costs thousands of dollars. This includes the doctor's visit, taking the mold and the cost of creating a product that isn't mass produced at all because nobody has the same foot as you. Now there are plenty of people with more severe foot problems that should see a podiatrist instead of getting over the counter inserts like Good Feet. Those of you that think this is a rip off obviously don't have any common sense and should stop trying to ruin a perfectly legitimate company.