Good Feet Complaint - Good Feet Arch Supports = Bad Feet
MURFREESBORO, TENNESSEE -- Beware the pre-formed arch supports sold by the Good Feet companies. There is a reason that the store policy is lots of money up front and NO REFUNDS-- they don't work.
They hooked me for $559 and so far all I've gotten is a lot of run around and new medical problems. The arch supports not only did not alleviate my plantar fascitis but made it worse AND caused new injuries. Why no returns anyway? This miracle plastic is PREFORMED! They are not custom made inserts formed specially for my feet. They are preformed pulled off the shelf.
Every time I went back to say that they were not working I got a different run around-- "no, no, our arch supports aren't causing that pain in your neck and back." I pointed out that their own materials state that improper arch supports throw you out of alignment. They had no comment for that, just switched me to yet another pair of their pre-formed supports. I've now tried every arch support they carry. Still not working and bonus- new medical problems!
Later, I was told that I couldn't know that there was a problem with the supports because I wasn't a doctor. Fine. Now I have a medical note from my doctor stating that they made my condition worse and caused new injuries. Now the run around is that I need to meet with the franchise owner. Fine. So far I've been back twice and gosh darn it, wouldn't you know it, she just left! No, they won't call her to try to resolve the issue. Maybe she'll be in tomorrow.... maybe not. No guarantees... And no, I won't take our products back...
If the stupid ink blots they make you stand on to prove that you have problems and need to fork over your money to them for their snake oil arch supports isn't meant as diagnostic, then I don't know what it is. But we'll just let the regulatory arm that investigates the unlicensed practice of medicine decide that... And while I'm at it, the attorney general's consumer fraud division can get in on the act too.
Finally, their store policy may be NO REFUNDS but it is not a waiver of liability. They don't want to refund the $559? Fine. They can meet me in court and pay all my medical bills, legal costs AND refund the $559. They had their chance to simply refund the $559 and have chosen to repeatedly run me around. The choice was theirs!
BAD FEET THANKS TO GOOD FEET.