Levitz Furniture Corporation Complaint - I Have A Bed....Thats Not Put Together - The Piazza Queen Bed
The Piazza Queen Bed - Complaint
CONCORD, CALIFORNIA -- I bought this beautiful bed at the concord, California Levitz store. I was told I had to wait a month until it was in stock and that it would be shipped to my house. I felt it was worth the wait...
Last week, sept. 30Th, the bed was delivered to my house. I had requested I get a phone call one hour before, but they just showed up. No big deal. Once all the parts were in my room, the deliverymen told me they were missing a part and were unable to put the whole bed together. I was the last stop of the day and they looked tired but I didn't think that they would lie to me. They told me keep all the parts and the mattress and someone would contact me and come back out to fix the bed. I believed them.
The next day I called the store that I bought it from, the salesman couldn't care less, told me to talk to the manager but of course, the manager wouldn't be in that day. When I finally got a hold of the manager he tells me the same thing ' we will call you back ms. Meaney.."
So I call the corporate number from the website....And they tell me they will send an email to the warehouse and someone should contact me. No one has!!!
No one is apologizing for the inconvenience and no one is doing anything. They are just happy because they got their 2 grand and I am still waiting to hear back from someone who has answers.
Do not ever ever ever ever buy from this company. Save yourself an anxiety attack. =(